Contact Us
Contact Us
We're here to help! Whether you have questions about our products, need assistance with your order, or just want to say hello, feel free to reach out to us.
We typically respond to all inquiries within 24 hours during business days.
📧 Contact Information
Phone
Business Name
Buckyballsshop
Business Address
No. 649 Renmin East Road
Wucheng District, Jinhua City
Zhejiang, China
🕐 Business Hours
All times are in China Standard Time (CST / UTC+8)
💬 Customer Support
Our support team is ready to assist you with:
- Order Tracking - Check the status of your order
- Product Questions - Learn more about our magnetic toys and fidget products
- Returns & Refunds - Process returns or request refunds
- Payment Issues - Resolve payment or billing concerns
- Shipping Inquiries - Get information about delivery times and costs
- Technical Support - Help with website or account issues
💡 Tip: Please include your order number in your email for faster service.
📝 Before You Contact Us
You might find answers to common questions in our help resources:
✉️ Send Us a Message
For the fastest response, please email us at support@buckyballsshop.com with the following information:
- Your name
- Order number (if applicable)
- Detailed description of your question or issue
- Any relevant photos or screenshots
We read every message and will get back to you as soon as possible!
Thank you for choosing Buckyballsshop!
We appreciate your business and look forward to serving you.